Privacy Policy

Your privacy is important to us. This policy explains how we handle your data.

Last Updated: January 15, 2025

At HeySpender, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using HeySpender, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

  • •When you create an account with HeySpender, we collect personal information such as your name, email address, phone number, and bank account details for payouts.
  • •We collect information about your wishlists, cash goals, items you add, contributions you receive, and interactions with other users including supporter messages.
  • •Usage data such as your IP address, browser type, device information, and how you interact with our platform may be collected through cookies and similar technologies.
  • •We collect analytics data to improve our platform, including wishlist views, contribution patterns, and user engagement metrics.

How We Use Your Information

  • •To provide and maintain our services, including processing payments through Paystack, managing your wishlists, and facilitating bank transfers for payouts.
  • •To communicate with you about your account, transactions, contribution notifications, and updates to our services via email and in-app notifications.
  • •To improve our platform, develop new features like QR code sharing, real-time progress tracking, and enhance user experience based on analytics.
  • •To prevent fraud, ensure security, and comply with legal obligations including tax reporting requirements for contributions received.
  • •To send you marketing communications (with your consent), automated reminders for unclaimed items, and thank-you messages, which you can opt out of at any time.

How We Protect Your Information

  • •We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction using Supabase's secure infrastructure.
  • •Payment information is processed securely through our payment partners (Paystack) and we do not store complete payment card details on our servers. Bank account details are encrypted and stored securely.
  • •We use encryption technology (SSL/TLS) to protect data transmitted between your device and our servers, and all data is encrypted at rest.
  • •Access to personal information is restricted to authorized personnel who need it to perform their job functions, with audit logs maintained for all data access.

Information Sharing

  • •We do not sell your personal information to third parties.
  • •We may share information with service providers who help us operate our platform (e.g., Paystack for payments, Supabase for hosting, email service providers for notifications).
  • •Public wishlists, cash goals, and profile information you choose to share will be visible to other users. You can control visibility settings for each wishlist.
  • •We may disclose information if required by law, to protect our rights, or to prevent fraud or security issues. We may also share anonymized analytics data for research purposes.

Your Rights

You have the right to access, update, or delete your personal information at any time. You can manage your account settings through your dashboard or contact us directly for assistance.

  • •Access and download your personal data
  • •Correct inaccurate or incomplete information
  • •Request deletion of your account and data
  • •Opt out of marketing communications

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, understand how you use our services, and improve our platform. You can control cookie settings through your browser preferences.

Children's Privacy

HeySpender is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

  • •Account information is retained while your account is active
  • •Transaction records are kept for tax and legal compliance purposes
  • •Analytics data is anonymized and may be retained for research purposes
  • •Email logs and notification records are kept for service improvement

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Still Have Questions?

If you have any questions about this Privacy Policy or how we handle your information, we're here to help!